Privacy Policy

Privacy Policy

At Polka Foods, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website. By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

Contact Information

We may collect your name, email address, phone number, shipping address, city, state, pin code, country, and IP address when you interact with our website or place an order.

Payment Information

We may collect billing details such as billing name and billing address. We do not store or collect your credit/debit card details, which are securely processed through trusted payment gateways.

Information You Provide

We may collect information you share with us through reviews, feedback, inquiries, or social media interactions.

Device & Usage Information

We may collect details such as browser type, IP address, device information, pages visited, time spent on the website, and referral sources to improve user experience.

How We Collect Information

Directly from You

We collect information when you place an order, fill forms, contact us, or subscribe to updates.

Automatically

We use cookies, analytics tools, and similar technologies to understand user behavior and improve our website performance.

From Third Parties

We may receive limited information from third-party platforms such as payment gateways or social media integrations.

How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Provide customer support

• Send order confirmations and updates

• Improve our products and services

• Personalize your shopping experience

• Send promotional offers and marketing updates (if opted in)

• Ensure website security and prevent fraud

• Comply with legal obligations

Sharing of Information

We do not sell your personal information. However, we may share your data with:

• Trusted service providers (payment processors, delivery partners)

• Business partners assisting in operations

• Legal authorities, if required by law or to protect our rights

Email & Marketing Opt-Out

You may opt out of promotional emails anytime by contacting us.
Even after opting out of marketing emails, you may still receive important transactional messages related to your orders.

Email: polkacustomercare@gmail.com

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies separately.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the website will indicate acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us:

Polka Foods

Address: Plot No. 53-54, Sector-16, HSIDC, Bahadurgarh-124507, Distt. Jhajjar, Haryana
GST no. : 06AAPFP5588B1ZX
Email: polkacustomercare@gmail.com
Phone: +91 9599196966