Refund Policy

Refund Policy

At Polka Foods, customer satisfaction is our top priority. We strive to deliver fresh, high-quality bakery products and ensure a great shopping experience for every customer.

If you are not satisfied with your order for any reason, please contact us within 24 hours of receiving your order so we can review and resolve the issue promptly.

We will gladly offer a replacement or refund in cases where:

• The wrong product was delivered.

• The product was damaged during transit.

• The item received is defective or not in proper condition.

In such situations, our team may request order details, photos, or other supporting information for verification.

Please note:

• Refunds or replacements cannot be provided for products that have been consumed, partially used, or damaged after delivery.

• Due to the perishable nature of bakery products, returns are generally not accepted unless there is an issue caused by our side.

• Refund approval is subject to verification by our support team.

To request a refund or replacement, please contact us with your order number and issue details at:

Email: polkacustomercare@gmail.com
Phone: +91 9599196966

Business Address

Polka Foods
Plot No. 53-54, Sector-16, HSIDC, Bahadurgarh-124507, Distt. Jhajjar, Haryana
GST No. : 06AAPFP5588B1Z

Thank you for choosing Polka Foods. We truly appreciate your trust and support.